Publications
Writing online: A guide to effective digital communication at work
Providing a clear, convincing and approachable discussion, this book addresses arenas of online writing: virtual teamwork, instant messaging, emails, corporate communication channels, and social media.
Digital Business Discourse
The book offers a distinctively language- and discourse-centered approach to digitally mediated business and professional communication, providing a timely and comprehensive assessment of the current digital communication practices of today's organisations and workplaces.
The Routledge Handbook of Language and Digital Communication
In the last two decades, the need for permanent connectivity and the ever-growing pressure for quick task completion in today’s organisations have led to the development and the spread of a wide range of technologically mediated online communications tools. In this chapter I take a stock of how these tools changed not only communication at work but organisations on the whole.
Previous projects
Job satisfaction and work engagement: problems with workplace culture
Communication issues in a fundraising team, Part 1
Recent talks and presentations
- E-leadership. Organizational Strategy and New Media, Cross Comm group, May 2016, Copenhagen, Denmark.
- The language of the Office. Public lecture for ASTON 50 celebrations. April 2016. Birmingham UK.
- Tools of Trade of Speechwriting. Speechwriter’s and Business Communicator’s Conference. April 2016, Oxford, UK.
- Digital Communication at work. Budapest Business School. March 2016, Budapest, Hungary.
- Language at work: fact and fiction. Regional convention of the Association for Business Communication, January 2016, Cape Town, South Africa
- An immersive analysis of contextualisation in digital discourse. Valencia, Spain, November, 2015
- Language at work. Invited guest lecture at the University of Huddersfield. September 2015.
- Professional Communication and Linguistics: a case of missed opportunity. Presented as a part of the panel I have convened, entitled Language in/as business. iMean 4@Warwick: April, 2015. Warwick, UK.
Articles
- Independent: There’s no ‘I’ in management speak
- The Conversation: Looking under the bonnet of annoying management speak
- CCISC: How language shapes the way we work?
- The Conversation: The wrong online persona can make you a social media casualty
- New Statesman: Watch where you put that emoticon AND KEEP YOUR VOICE DOWN
- The Conversation: Watch where you put that emoticon AND KEEP YOUR VOICE DOWN